Privacy Policy for Savaspin
This Privacy Policy explains what personal data is collected when you play at Savaspin, how it is used, and what measures are in place to protect it. You will also find a reminder of your rights and practical ways to exercise them, so you can maintain control over the information you share.
What personal data is collected?
When you open an account and use Savaspin, we collect identification information such as your name, date of birth, address, email, and phone number. We also record details related to your deposits, withdrawals, and gaming sessions, as well as certain technical data like your IP address, browser type, and device used, to ensure the proper functioning of the site and the security of your account.
What is this information used for?
We use your data to create and manage your player account, verify your identity, process payments, and provide you with a gaming environment that complies with legal obligations. Some information is used to personalise certain communications, for example, to inform you of a change in terms or an important update. We only collect data necessary for the purposes clearly explained in this policy or in our general terms and conditions.
What is the legal basis for processing?
The processing of your personal data is based on several legal grounds, including the performance of the contract between us when you accept our terms, compliance with regulatory obligations regarding gambling and anti-money laundering, as well as your consent for certain optional uses. In some cases, we may also process data to defend our legitimate interests, for example, to prevent fraud or improve our services.
Who might your data be shared with?
To ensure the operation of Savaspin, we use technical service providers, payment providers, independent auditors, and, where applicable, regulatory authorities. These third parties only access data strictly necessary for their mission and are bound by contractual obligations of confidentiality and security. We do not sell your personal data to external companies for their own marketing campaigns.
How is your information protected?
We implement technical and organisational measures to secure your data against unauthorised access, loss, alteration, or accidental disclosure. This includes encryption of communications, segmentation of database access, and regular monitoring of the infrastructure. Only a limited number of authorised personnel within our team and our service providers can view your information, to the extent necessary for their functions.
How long is your data retained?
We retain your personal data for as long as your account remains active, and then for an additional period required by law after its closure. This duration varies depending on the nature of the information and applicable obligations. Beyond these periods, data is irreversibly deleted or anonymised. You can request the closure of your account at any time, even if some information will need to remain archived to meet regulatory requirements.
What are your data rights?
You have several rights regarding your data: the right to access, rectify, erase in certain cases, restrict processing, or object to certain uses. You can also request, where provided by law, the portability of certain data to another provider. To exercise these rights, simply contact our customer service, specifying your request and providing information to verify your identity.
Cookies and other trackers
When you browse Savaspin, cookies and similar technologies may be placed on your device to ensure the proper functioning of the site, measure audience, or personalise certain content. Some cookies are strictly necessary and cannot be disabled, while others are optional. You can manage your preferences via your browser settings or the tools offered on the site, bearing in mind that refusing certain cookies may degrade some functionalities.
Responsible Gaming and associated data
As part of our responsible gaming policy, we also analyse certain information related to your gaming behaviour: deposit frequency, session duration, activation of limits or self-exclusion options. This data helps us detect potential signs of excessive gaming and offer you appropriate tools, such as temporary breaks or limit adjustments. This processing aims to protect players and encourage a balanced approach to gaming.
How to ask a question or file a complaint?
If you have any questions about this Privacy Policy, the use of your data, or your rights, you can contact our support team via the contact details provided in the site's support section. We do our best to respond quickly and clearly. In case of persistent disagreement, you can also contact the competent data protection authority in your country of residence.